Refund & Return Policy

Your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.

✅ Returns

• You have 30 days from the date of delivery to request a return.
• Items must be unused, in the same condition received, and in original packaging.

🔄 Refunds

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed within 5–7 business days to your original payment method.

❌ Non-Returnable Items

• Items damaged by misuse or accidents
• Items returned after 30 days

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

📩 How to Start a Return

Email us at support@havenliving.us with your order number and reason for return. We will guide you through the process.